Built by CPG experts. Run by operators.
BLACKLIGHT brings together people with founder experience, executive and director-level operating experience, deep CX domain expertise and technical capability across CPG and technology.
We’ve launched brands, managed brands and run large operations for others. Our experience spans production, manufacturing, supply chain, distribution, DTC, subscription, omnichannel, fulfillment, logistics, customer operations, data and AI.
CJ
Cody Johnson
Founder + Managing Partner
25+ years building and leading businesses across CPG, customer operations, automotive and large-scale operations.
MG
Matthew Gracey
CX Operations Partner
Customer operations leader with hands-on experience building teams, QA, performance systems, escalation structure and scalable CX operations.
RY
Ryan Yee
Technical Architecture Advisor
Technical and DevOps leadership experience across Microsoft, Amazon, Disney, ServiceNow and Wizards of the Coast.
RK
Royce Koh
Operations + Automation Advisor
Cross-functional operating and technology experience spanning Ferrari, Rover, VinFast and Illtech, with expertise across operations, automation and business execution.
MM
Martin Medina
CX + Fulfillment Operations
Front-line operations experience spanning service leadership, workforce execution, fulfillment and escalation management.
Experience spans founder-led and executive operating environments including Oats Overnight, Safety Shot / Yerbaé, Stated Nutrition, RAW, Fit Ice, Yolked, Fit Candy, HPF, Illtech, Ferrari, Rover, VinFast and global technology organizations including Microsoft, Amazon, Disney and ServiceNow.
We’ve been on your side of the table.
FOUNDER EXPERIENCE
Built and scaled businesses
EXECUTIVE OPERATORS
Led functions, P&Ls and transformation
CPG EXPERIENCE
Startup through $350M+ environments
TECHNICAL DEPTH
CX systems, data, automation and AI
Brand Building · Manufacturing · Supply Chain · DTC + Subscription · Omnichannel · Fulfillment + Logistics · CX · Data + AI